Returns \ Exchange

Dear customers!

It is very important to us that you are satisfied with our products, so we carefully monitor their quality and do everything to keep you coming back to us again and again!

If you have any questions about the quality of the sets or their configuration, you can always contact us. You can leave your request in the form on this page, or report your problem by phone: 0 800 212 581, +380 98 373 82 80, +380 99 100-52-36, in WhatsApp, Viber, Telegram: +380 98 373 82 80, or by e-mail - art@abrisart.com.

We will contact you as soon as possible, solve any problem and do our best to ensure that you are satisfied with Abrys Art products!

It is a huge request that you describe the problem in detail, as well as attach photos so that we can help you promptly. Your feedback is very valuable to us, because thanks to it we become better.

If you need to return or exchange the product, you can do so in accordance with the Law of Ukraine on the Protection of Consumer Rights - within 14 days from the moment of purchase. You can also notify us of your desire to return or exchange a product using one of the most convenient methods of communication for you.

Product exchange procedure: You contact us, send us the product you want to exchange, and we will send you the necessary set for replacement.

How to return the product: You also need to contact us, send back the product you want to return to us, and after receiving and inspecting it, we will refund you.

Pay attention! Only the product whose packaging integrity has not been violated, there are no traces of use, damage, and also if the complete set of the set is available, is subject to return and exchange.